Leads activities required to achieve all store goals including financial objectives, client service, talent management, operational controls, asset protection and safety, and merchandise presentation. We Value Our People • Leads with a high degree of integrity and demonstrates care for all associates • Supports all aspects of talent management to include Recruiting, Hiring, Training, Development, Performance Management, Recognition, Retention, and Succession Planning • Assists in filling positions with qualified talent; develops internal bench strength • Supports a personalized onboarding experience that positions associate for excellence in role and career progression • Partners with SM on self-development goals. We Love Our Customer • Represents Lane Bryant by adhering to “Dress Your Best” guidelines; articulates current trends in every client interaction • Educates associates on marketing initiatives, lifestyle concepts, and product knowledge • Creates a culture that inspires and empowers team to consistently exceed client expectations • Ensures business is driven by each segment with the Roles Leader program • Leads and directs execution of tasks; drives a high level of productivity • Models and coaches Lane Selling behaviors to drive store performance • Adjusts schedules to flex to the needs of the business and optimize store payroll • Resolves customer concerns quickly and effectively and empowers team to do the same We Win As A Team • Fosters a culture that embraces diversity in thought, background, and experience • Demonstrates transparency; influences in a courageous and respectful way to drive strategy and results • Ensures all communications are shared with appropriate audience • Creates and supports a culture that values how work is done as much as the outcome • Reports to work as scheduled; records time worked accurately by using time and attendance system; remains flexible to the needs of the business • All other duties as assigned by Store, District, or Regional Leaders or merchandise weighing up to 25 pounds in all directions on a frequent basis; may need to adjust or move objects or merchandise weighing as much as 50 pounds in all directions on occasion and with assistance as available • Retrieve merchandise displayed or stored above shoulder level on a frequent basis, which may include climbing an 8-foot ladder; may need to replace overhead lightbulbs, signs, etc.
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