Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe. Club Monaco was recently acquired by Regent, LP, a leading private equity firm based in Beverly Hills. Position Overview Essential Duties & Responsibilities • Delivering and Impacting Business Results • Assist in motivating staff and align daily activities to achieve business goals • Monitor sales floor and zone coverage to drive sales and maintain customer focus • Model and Ensure dress code compliance • Monitor service associate breaks and shift changes • Communicate top and bottom sellers to Store Manager • Respond to changing demands of the business • Conduct hourly sales reads and coach staff on exceeding sales targets • Achieve personal sales targets Customer Focus • Protect the customer experience in all business areas • Focus staff on the importance of the quality of our relationships with our customers • Ensure proper training on product knowledge for staff • Lead by example in client capture results Operational Standards • Ensure compliance with all policies and procedures • Ensure daily monitoring and execution of sales and payroll goals.
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