Assistant in Training

The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. Essential Duties And Responsibilities Sales Generation and Guest Service • Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest • Eager and assertive to answer questions regarding the store and its merchandise • Recommend, select, and help locate or obtain merchandise based on Guest needs and desires • Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience • Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team • Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices • Remain consistent on personal sales, as well as looking for opportunities to impact Teammates’ presentations with the Sales Presentation Guide (SPG) • Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management • Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area • Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity • Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals • Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect. Operations • Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs • Understand and utilize planner including completion of Opening and Closing Checklists • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations • Follow all Loss Prevention guidelines, including daily bag and purse checks • Ability to execute and teach all Point of Sale (“POS”) procedures • Appropriately handle calls from Corporate Office • Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates • Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices • Ability to navigate and execute all tools on the home page • Knowledge and ability to give guidance and feedback to all non-sales positions • Complete all scheduled shifts and cover shifts when needed • Consistently maintain a clean, organized and shoppable store to fulfill Buckle’s mission statement • Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns • Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner • Understand and apply the Buckle’s Code of Ethics and all policies, procedures, and handbooks • Other duties as assigned • Insure all New Hire paperwork and tasks are promptly and accurately completed based on Human Resources guidelines and Legal policies • Planning (week/month/year) • Executes and trains others on opening/closing checklist • Complete Markdowns, Pulls, inbound/outbound freight, recalls, Return to Vendors (RTVs) • Establish relationships and excellent communication with Corporate Office Departments to assist Store Manager in effective operation of the store • Monitor and maintain adequate inventory of supplies • Immediately handle emergencies in Store Manager’s absence, in accordance with Company guidelines The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job.