Assistant General Manager - Operations - Saks Fifth Avenue

job description What This Position is All About Under the direction of the General Manager, the Assistant General Manager of Operations is responsible for driving store profitability by ensuring the efficient facilitation of the selling process. Proficiency in utilizing available technology, including Microsoft Office Suite 5-7 years related management experience in retailing or other fast-paced service and selling environment, in positions of increasing responsibility and volume As the Assistant General Manager - Operations, You Will: Oversee all support functions within the location and provide leadership to Store Management and associates to support the selling organization, ensuring that critical support functions are focused on activities that enable the selling process. Have accountability for store level Human Resources functions that include, but are not limited to, the following: In collaboration with senior leader peers and the Corporate SFA Associate Relations Team, provide guidance to managers toward the effective resolution of day to day associate relations, performance management, and Alert Line investigations Ensure all components of the SFA HR Audit are always at standard Ensure People Data is accurate through Weekly Roster Maintenance reviews Ensure managers execute all staffing, payroll and PTO requests / validations through WFM and in-store tracking systems, accurately and timely Ensure requests for data related to Unemployment Claims is submitted through Case Builder, accurately and timely Liaise with store leaders, the SFA Benefits Team, and Leave of Absence(LOA) Provider to ensure the accurate and timely administration of the LOA process, including personal and protected leaves of absence In partnership with the store Asset Protection Manager, ensure the Workers Compensation Claim and follow up process, including overseeing the Return to Work accommodations or restrictions, is completed accurately and timely Together with senior level peers, if applicable, execute SFA’s in-store Brand Ambassador Program How Often You May Travel: None Your Life and Career at SFA: Be a part of a team of disruptors focused on stores and redefining the luxury experience. In addition to federal law requirements, Saks Fifth Avenue complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Saks Fifth Avenue welcomes all applicants for this position.