The John Varvatos culture is full of passion, creativity, and rock n roll! With many opportunities for growth and career development, we are a company that has ambitious plans for growth, and each individual plays a vital role in achieving our goals. Other duties include achieving sales objectives, maintaining and achieving high operational standards, exceeding merchandising goals, building a highly motivated team, and furthering associates’ skills and clientele base. Job Responsibilities Learning, referencing and applying product knowledge information to recommend, select, and obtain merchandise based on customers' needs. Assist with establishing, meeting, and exceeding sales and performance goals Building lasting relationships with customers and expanding the client book Co-managing sales team by continually motivating staff to exceed sales and productivity goals while setting the store standard in fostering a positive, upbeat and energetic atmosphere Connecting with customers and understanding their needs, such as documenting and communicating customer requests Accurately and efficiently facilitating and overseeing customer purchases and return transactions Watching for, recognizing, and handling loss prevention situations by displaying exemplary customer service Co-managing the daily operations of the store through monitoring and managing various levels of store staff Maintaining a knowledge of inventory, scheduling, setting sales goals, and training of sales associates Ensuring that store merchandising, windows, and visual displays are maintained and consistent with the brand image Maintaining clear, concise, and constructive communication lines open between sales team and corporate office Seeking out top talent for the sales team through networking and recruiting Maintaining employee relations, problem solving, and acting as a leader to the sales team Maintain a professional and positive work environment Position Requirements Exceptional communication skills, written and verbal Strong work ethic and leadership qualities Ability to analyze sales reports and data to determine business needs and develop strategies Know how to trouble shoot, problem solve, and work well under pressure Ability to multi-task, prioritize, and manage team Strong organizational and customer service skills Resourceful, hands-on, and able to sense urgency Education and Training HS Diploma Required; Associate’s/Bachelor’s degrees preferred Experience Minimum 5 years’ experience in luxury retail store environment Minimum 2 years of luxury retail management Health & Wellbeing Benefits Plan include Medical, Dental, Vision, and Flexible Spending Accounts (FSA) & Dependent Care Accounts Commuter & Parking Saving Accounts 401(k) Enrollment - Traditional 401(k) Paid Time Off & Sick Leave Voluntary Additional Life & Disability Coverage for Spouse and Child(ren) Basic Life and Disability Short/Long-Term Disability Accident & Critical Illness Employee Assistance Programs Pet Insurance Personal Clothing Discount and Clothing Allotment Note: Availability of the benefits are based on location & employment type and may have certain eligibility requirements.
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