Assistant General Manager

What This Position is All About: We are looking for a reliable, trustworthy, and team-focused Assistant General Manager (Department Manager). The Assistant General Manager is responsible for driving sales and profit in their identified area of business within the particular store, supporting overall store performance and achievement of all company objectives; as well as leading and inspiring a high-performance team. College Associate diploma, Bachelor’s degree preferred 3+ years of management experience with comparable volume and/or proven track record of success managing a selling workforce and achieving results Proficiency in utilizing available technology including Microsoft Office (Outlook, Excel, Word, and PowerPoint) Proven sales track record and results driven approach Proven time management skills and comfortable managing multiple projects with shifting priorities Demonstrated ability to deliver a high standard of customer service and build exceptional customer relationships Thorough knowledge of the fashion industry and a passion for sharing your expertise Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer’s eyes Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers Flexibility to work evenings, weekends and public holidays As the Assistant General Manager, you will: Oversee the selling and service processes; provide leadership and motivation to team in achieving sales goals, drive omni-channel growth and execution of company initiatives Monitor store payroll rate and expense; monitor staffing in his/ her area, ensure scheduling aligns with overall business needs and traffic flow Develop and retain direct reports, ensure their readiness for increased responsibilities and provide a bench of internal talent who are upwardly mobile to fill critical positions Participate and support in training for new company programs, procedures, and technologies Consistently model and coach the selling behaviours to meet or exceed key performance indicators Adhere to Asset Protection control and compliance procedures; maintain knowledge of all Health and Safety protocols and Emergency procedures to ensure the safety of our associates and customers alike Your Life and Career at Saks OFF 5TH: Saks OFF 5TH  welcomes all applicants for this position.