The Assistant Boutique Manager is a key leader within the boutique, partnering with the Boutique Manager to drive business results, cultivate client relationships, develop talent, and deliver an exceptional luxury experience. This role serves as a brand ambassador, leading by example in both selling and service while supporting the daily operations of the boutique. Through a balance of sales leadership, client development, operational execution, and talent management, this role supports the achievement of boutique goals while upholding Lafayette 148's luxury service standards and brand values. Lead by example in delivering an exceptional luxury client experience and achieving boutique sales goals.Partner with the Boutique Manager to drive sales performance, review boutique KPIs, and communicate business priorities to ensure alignment, accountability, and execution across the team.Coach and develop associates in luxury selling, styling, clienteling, and relationship-building, empowering them to grow their businesses, leverage Retail Excellence tools and resources, and deliver exceptional client experiencesPartner with the Boutique Manager to drive client acquisition, retention, reactivation, and VIC growth through appointments, events, outreach, personalized service, and effective use of clienteling tools.Partner with the Buying team to share client insights and selling trends that inform seasonal assortments, inventory strategies, and sales opportunities. Strong luxury selling, styling, and client development capabilities.Demonstrated leadership and coaching skills.Excellent communication and interpersonal skills.Strong business acumen and understanding of retail KPIs.Ability to analyze selling trends and translate insights into actionable business strategies.Strong operational and organizational skills with exceptional attention to detail.Ability to prioritize and manage multiple responsibilities in a fast-paced environment.Proficiency in clienteling tools, retail technology platforms, and Microsoft Office.Flexible availability including evenings, weekends, and holidays as business needs require.Passion for luxury retail, exceptional service, talent development, and business growth.
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