Asset Protection / Loss Prevention Detective

The Asset Protection Detective's primary responsibility is to prevent the loss of company property while maintaining a safe business environment. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Essential Functions: \- Respond to customer and associate incidents to facilitate first aid and minimize company liability \- Recover stolen merchandise and apprehend shoplifters and other people who commit fraud or other criminal acts against the company \- Investigate criminal violations against the person or property of any customer or associate that is committed on company premises \- Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other activities as assigned by the Asset Protection Manager \- Have knowledge of and maintain strict compliance with the law and company policies concerning apprehensions, searches and seizures, and the preservation of evidence \- Promote shortage awareness and theft deterrence among associates by conducting meetings and participating in training events \- Successfully complete all Asset Protection training requirements including CPR and First Aid and maintain personal certifications as required by law \- Conduct audits to ensure sales department compliance to merchandise exposure standards and asset protection policies \- Testify in court concerning any case, criminal or civil, wherein the company is a party of interest to which the Asset Protection Store Detective is summoned \- Works on special assignments, investigations, and surveillance as directed by Store Asset Protection Manager \- Responds to alarm conditions at assigned store \- Perform other duties as necessary \- Follow shortage programs and procedures \- Perform these functions in an efficient manner, as directed by the Supervisor \- Regular, dependable attendance and punctuality Work Hours: \- Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays. Reasoning Ability: \- Self-starter, able to work independently and as part of a team and must have good time management skills. Involves standing for at least two consecutive hours.