Are you ready to bring your amazing self to work? At Macy's, Inc., we're on a mission to create a brighter future with bold representation for all. What you will do: • Use surveillance techniques to help identify and apprehend individuals who shoplift and dishonest employees • Understand and leverage de-escalation tools in order to provide a safe and secure environment for our customers and colleagues • Recover stolen merchandise • Research and provide statements and evidence to support investigations • Prepare reports on theft incidents, investigations, and audits • Maintain strict compliance with the law and company policies regarding apprehensions, searches, and evidence preservation • Build and maintain partnerships with store colleagues, as well as outside groups, such as law enforcement • Testify in court for criminal and civil cases • Train colleagues on protocols to help protect company assets • Respond to alarm conditions and work on special assignments • Facilitate first aid for customers and colleagues Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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