Asset Protection Captain, Fresno Fashion Fair - Full Time

Macy’s is more than just a store. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. What you will do • Select, train, develop, and supervise Asset Protection / Loss Prevention staff on detecting and preventing theft of company property • Develop, implement, and communicate programs to prevent theft amongst customers and employees • Participate in initial orientation and on-going training including the computer, surveillance, and alarm systems • Respond to customer and associate incidents to facilitate first aid and minimize company liability • Recover stolen merchandise and apprehend shoplifters who commit fraud or other criminal acts against the company • Investigate criminal violations against the person or property of any customer or associate that is committed on company premises • Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other activities as assigned by the AP/LP Manager • Be an expert of and maintain strict compliance with the law and company policies concerning apprehensions, searches and seizures, and the preservation of evidence • Successfully complete all security training requirements and maintain personal certifications as required by law • Conduct and oversee audits to ensure sales department compliance to merchandise exposure standards and asset protection • Develop and maintain relationship with local law enforcement to facilitate maximum coordination for potential criminal cases • Testify in court concerning any case, criminal or civil, wherein the company is a party of interest to which the Asset Protection / Loss Prevention Detective is summoned • Works on special assignments, investigations, and surveillance as directed by Store AP/LP Manager • Responds to alarm conditions at assigned store • Perform other duties as needed • Regular, dependable attendance and punctuality • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.