Jan. 15, 2021

Area/Department Supervisor sc- Greenville Market

KOHLS Greer, South Carolina

Our purpose as a company is to inspire and empower families to lead fulfilled lives–to let our customers know that the things that make their lives better are within their reach. We want you to grow professionally and personally, so we offer empowerment and potential in an environment that makes you feel at home. Experience life at Kohl’s. ## Job description \- Executes workload and distributes tasks to support the customer experience \- Serves as leader on duty to ensure a positive and compelling customer experience \- Observes associate performance and provides feedback in partnership with Assistant Manager/Store Manager \- Delivers the highest level of customer service supporting Kohl's "Yes We Can" culture through effective problem solving Additional responsibilities based on specific supervisor role: Sales Supervisor: \- Trains Associates on selling floor operation and best practices \- Executes department and fitting room recover and replenishment \- Identifies merchandising opportunities to increase sales while improving operations \- Ensures team merchandise fixtures and maintains non-promotional signs Service Supervisor: \- Trains associates to maximize performance and customer experience \- Oversees daily functions of the Cash office (i.e. register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research) \- Maintains organization of the registers and service desk areas \- Supervises and assists in accurate and efficient processing of customers' requests and transactions Stockroom Operations Supervisor: \- Ensures accuracy of paperwork, vendor returns, transfers, and all other merchandise handling functions \- Advocates and executes Kohl's best practices including continuous flow, ad set, and merchandise presentation \- Ensures merchandise is prepped for merchandising process and sales floor is customer ready \- Maintains stockroom organization and other operation guidelines and inspects/maintains all equipment

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