June 1, 2026

Area Team Leader

Ross Stores Provo, Utah

Description:

As an Area Team Leader, you are the driving force behind your department's daily success. You'll serve as a vital link in our store management team, balancing the fast-paced flow of new merchandise with a commitment to top-tier customer service. Whether you're running the floor as the Manager on Duty or mentoring a group of Associates, your energy and organizational skills ensure that our customers always find great value in a clean, safe, and efficient environment.

Qualifications:

Strong interpersonal skills with the ability to lead a diverse team and engage effectively with customers.Prior experience in a lead, supervisory, or management role, ideally within a high-volume retail setting.Proficiency with retail technology, including POS registers and standard office software.Capability to perform retail math and manage cash-handling procedures with high accuracy.Availability to work a flexible retail schedule, including nights, weekends, and seasonal holidays.Physical ability to stay mobile on the sales floor for long periods and lift or move up to 25 lbs as needed.Benefits:

Growth Potential: Advance your career with a Fortune 500 leader that prioritizes internal promotions and professional training.Financial Strength: Gain stability by working for a growing company with over $20 billion in annual sales.Inclusive Culture: Thrive in a workplace that actively champions diversity, equity, and inclusion for all employees.Collaborative Environment: Work alongside a supportive team dedicated to problem-solving and collective success.Responsibilities:

Daily Operations: Lead the store as the Manager on Duty, managing opening and closing routines, securing the building, and overseeing cash office operations.Safety Leadership: Maintain a safe workplace by monitoring for hazards, ensuring equipment like EAS systems work correctly, and keeping exits unobstructed.Staff Supervision: Coordinate Associate tasks and break schedules, providing hands-on coaching and using recognition to keep the team motivated.Inventory Flow: Manage the stockroom process, ensuring truck deliveries are unloaded quickly and merchandise is placed on the floor according to brand standards.Customer Experience: Oversee the front-end registers to keep lines moving quickly, handling voids or returns and ensuring the checkout area is tidy.Loss Prevention: Reduce inventory shrinkage by maintaining high visibility, conducting bag checks, and managing fitting room security protocols.Administration: Complete essential back-office tasks such as payroll adjustments, schedule management, and ensuring bank deposits are verified and sent.

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