Our client is a well-established and successful manufacturer of coated and non-coated Industrial Textiles and other engineered solutions used in a variety of industrial and manufacturing applications. They manufacture high-end, precision-engineered products that are sold into aerospace, energy companies, high tech and other diversified markets. They are part of a publicly-owned, financially strong company that’s been in business for over 100 years! Responsible for managing all technical aspects of new and existing customer accounts. Provide full range of technical support to the sales teams, distributors and customers Travel to key customers globally to provide solutions that best fit their needs, participate in design discussions, deliver informational technical seminars, or resolve issues Be a technical resource for Product Management providing product information, market/customer data and support for day to day PM function Perform engineering tests and experiments as required Operate in accordance with established ISO procedures governing product development and customer related processes Effectively partner with sales force to ensure customer satisfaction and build relationships with key and potential customers Works with the manufacturing and process engineering department to develop and insure processability/manufacturability of new products Provide technical expertise in the evaluation of new raw materials and component suppliers Develop new test equipment and / or procedures to validate product performance Effectively participate in business team meetings Develop and provide technical training (product and applications) Oversee and manage all ADS and Applications related customer feedbacks to ensure timely completion Environmental, Health & Safety Accountabilities All Candidates must be able to provide work related references.
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