This position is located at 4529 Main Street, Virginia Beach, Virginia, 23462 United States Customer Experience Partners with store leadership in managing product flow and visual execution while empowering the team to prioritize the customerTakes a forward-thinking approach to the customer experience, in-store marketing, merchandising, and fostering a creative community to drive sales and create a compelling store environmentMentors the team to provide a frictionless customer experience by utilizing technology to transact in the moment; prioritizes omni services through all channels to exceed customer expectations Leadership + Team Management Promotes an inclusive environment by representing and amplifying all voices, actively seeking and advocating different perspectivesSets clear objectives and expectations by coaching team members on analysis of business related to visual presentation to achieve department sales goalsSupports the Store Brand Leader in identifying and onboarding external talent; invests in internal employee engagement to retain a diverse team and fuel internal growthUtilizes brand resources to teach standards of product flow and merchandising; develops teams' product knowledge to appeal to the local customer Visual + Business Operations Manages the visual direction from planning through execution to meet Company expectations, budgets, and timeline while strategizing according to individual store characteristicsAssesses store business using Company reporting tools to identify merchant opportunities within product placement, outfitting, and stock levelsPlans and owns an effective shipment process utilizing reporting and business analysis to maximize new product placement on the floor and in back of house; creates strategies for replenishment and recovery of sell-through and markdownsContributes to a customer-first philosophy flexing schedule to the needs of the business and supporting operations and zone coverage as needed Communication + Relationships Provides global product and visual feedback to Store Manager and District Manager; submits store environment photos to highlight merchandising and display updatesChecks in with leadership to maintain communication and ensure completion of store directives and projectsEmbraces a culture of development by protecting time with direct reports and consistently delivering feedback for individual personal growth and succession planningContributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities The Perks Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more!
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