Responsibilities • Contributes to upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued. • Leads by example in relationship building, styling, and networking with customers; educates the store team and the customer on the benefits of the personal styling role and program. • Utilizes brand resources to share relevant apparel styling and product knowledge with the team to elevate associate confidence in servicing and outfitting the customer. • Communicates customer insights and shopping patterns to the leadership team and styling team through regional or brand communication platforms. • Cultivates productive relationships with leadership and selling team that contributes to a collaborative, customer-centric environment; maintains open communication to identify and act on business needs in the moment.
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