Location This position is located at 1450 Ala Moana Blvd, Honolulu, Hawaii, 96814 United States Role Summary Customer Experience • Contributes to upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued • Leads by example in relationship building, styling, and networking with customers; educates the store team and the customer on the benefits of the personal styling role and program • Generates impromptu and formal appointment opportunities to cultivate customer relationships and drive key metrics • Advocates for technology usage and encourages the team to transact in the moment, upsell, and clientele Teamwork + Mentorship • Contributes to an inclusive environment by helping to amplify all voices, actively seeking and advocating different perspectives • Identifies personal styling knowledge gaps amongst the team and actions accordingly; facilitates regional and brand styling initiatives or trainings • Utilizes brand resources to share relevant apparel styling and product knowledge with the team to elevate associate confidence in servicing and outfitting the customer
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