Anthropologie Key Holder

This position is located at 301 N. Broadway, Milwaukee, Wisconsin, 53202 United States A Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes. Collaborates with the leadership team in cultivating an environment of genuine customer connection where all customers feel welcome, heard and valuedTakes initiative to drive sales and store metrics by utilizing key performance indicators to set team and zoning goalsUtilizes technology to deliver a seamless, omni-channel shopping experience through execution of all omni servicesLeadership + Team Management Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, and management of daily zonesActs as an elevated team member, exercises decision-making skills to support problem solving and enhances each customer’s experienceSupports the training of the associate team, including new hire onboardingVisual + Business Operations Contributes to an inclusive work environment by actively listening to others and seeking different perspectivesChecks in with leadership to maintain communication and teamwork on completing store objectives; is open and responsive to feedbackProvides insights related to the customer and employee experience and communicates feedback to Store ManagerContributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities Anthro brand fanLeadership experienceExperience being a team playerAbility to work flexible hours to meet the needs of the store including nights, weekends, and holidaysEagerness to learn and grow within the organization URBN offers comprehensive Perks & Benefits to employees.

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