Location This position is located at 7875 Montgomery Rd, Cincinnati, Ohio, 45236 United States Role Summary A Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes. Leadership + Team Management • Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, and management of daily zones • Acts as an elevated team member, exercises decision-making skills to support problem solving and enhances each customer's experience • Supports the training of the associate team, including new hire onboarding Communication + Relationships • Contributes to an inclusive work environment by actively listening to others and seeking different perspectives • Checks in with leadership to maintain communication and teamwork on completing store objectives; is open and responsive to feedback • Provides insights related to the customer and employee experience and communicates feedback to Store Manager • Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities Role Qualifications • Anthro brand fan • Leadership experience • Experience being a team player • Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays • Eagerness to learn and grow within the organization The Perks
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