Anthropologie Key Holder

Anthropologie is expanding and opening a new store in Monterey, CA this September! A Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes. Customer Experience • Collaborates with the leadership team in cultivating an environment of genuine customer connection where all customers feel welcome, heard and valued • Takes initiative to drive sales and store metrics by utilizing key performance indicators to set team and zoning goals • Utilizes technology to deliver a seamless, omni-channel shopping experience through execution of all omni services Communication + Relationships • Contributes to an inclusive work environment by actively listening to others and seeking different perspectives • Checks in with leadership to maintain communication and teamwork on completing store objectives; is open and responsive to feedback • Provides insights related to the customer and employee experience and communicates feedback to Store Manager • Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities URBN celebrates diversity and is committed to creating an inclusive environment for all employees.