Anthropologie Back of House Specialist

Anthropologie is growing and opening a new location in Santa Rosa, CA! They maintain organization in both the sales floor and back of house, strategically process order queues to prevent backlog, and use store technology to ensure a seamless omni-channel shopping experience. Strategically processes order queues and daily workload to prevent backlog, limit cancellations, maintain proper customer touchpoints, and prioritize fulfillment of expedited orders • Adheres to proper processing and tagging standards while maintaining visual merchandising standards Maintains standards through the use of proper packaging to exceed the customer’s product expectations • Supports timely execution of product placement and other visual priorities • Keeps the sales floor and back of house clean and organized to ensure product is easy to find and restock • Effectively uses store technology to ensure a seamless omni-channel shopping experience for the customer Keeps all receiving, shipping, stock, and supply areas clean and organized • Adheres to the store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policies and procedures to support the profitability of the store • Oversees the omni process to ensure fill rates are maintained and the brand standard is followed • Oversees organizational standards related to supply needs, technology, workstations, order staging, and pickup areas • Facilitates the transfer of online products back to the warehouse Communication + Relationships • Communicates daily with the leadership team and shares relevant information regarding Omni, shipment, restock and back of house organization to ensure task completion • Proactively escalates issues that may be impacting the ability to meet company standards • Collaborates with store leadership team to share progress on results, while articulating support needs to maximize efficiency • Sets an energized pace to establish and maintain omni-channel standards and service level agreements