Under the direction of the Benefits Manager, the Analyst is responsible for supporting the Benefits & Wellness team with the day-to-day disability and leave administration processes, including Short- and Long-Term Disability, FMLA, and company-sponsored leave programs for Saks Off 5th store and corporate employees. Be the point of contact in the daily operations and interactions with the Leave Management Third Party Administrator (TPA) Review and research all leave related escalations from managers and HR partners and coordinate resolution efforts with Leave TPA Provide subject matter expertise and education to employees and management Contribute to the development and implementation of new processes and procedures to achieve Review disability pay calculations and collaborate with payroll department to ensure accuracy of pay; develop and implement new payroll processes and procedures as needed Analyze Leave TPA performance levels, and recommend enhancements to policies Produce and manage reporting metrics and analytics for all leave cases Assist in the design and implementation of new LOA policies and programs Monitor and manage case resolution within performance standards Ensure all leave processes are documented and adhere to policy and compliance standards Deliver exceptional customer experience, resulting in a high level of customer satisfaction Perform administrative tasks, including processing check requests, bills and invoices. Bachelor's degree in related field and/or combination of CEBS, SPHR, PHR, SHRM-SCP, or SHRM-CP Certification 3-5 years’ experience in disability leave management, benefits and wellness administration, with a strong emphasis on vendor relationship interaction, customer service, continuous improvement and compliance monitoring Experience with HRIS and payroll systems, such as Workday or similar Working knowledge of Federal and state regulations regarding employee benefits and leaves eligibility, including Section 125 regulations, COBRA, FMLA, HIPAA, ADA and relevant Workers` Compensation statutes. Thank you for your interest with Saks OFF 5TH. Saks OFF 5TH welcomes all applicants for this position.
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