June 16, 2021

Analyst, Customer Insights

Coach New York, New York

All over the world, the Coach name is synonymous with effortless New York style. Primary Purpose: The Analyst, Omnichannel Membership, Customer Analytics is responsible for providing actionable analytics and insights related to the Coach Insider Omnichannel membership program across both Retail and Outlet channels. The role involves analysis of customer insights to support the strategy, implementation, and ongoing evolution of the Coach Insider Omnichannel membership program across both Retail and Outlet Channels. The successful individual will leverage their proficiency in Customer Analytics to... Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

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