Summary
The Alterations Specialist produces high-quality altered merchandise within established timeframes while delivering exceptional client service in the boutique. This role requires expertise with intricate luxury fabrics and hardware and close collaboration with the boutique team and operations manager to ensure accurate and efficient execution of alterations.
Responsibilities
Perform fittings and execute alterations including hemming, mending, taking in and letting out seams, lengthening, and fine tailoringConstruct and alter garments per clients' specifications and record required alterationsOrganize, label, and maintain client-owned pieces in line with boutique standardsProvide styling and fitting advice to clients and build strong client relationshipsMaintain sewing machines, irons, and pressing equipment to ensure proper working orderWork collaboratively with boutique associates and management to uphold production standardsFinish garments using pressing techniques to present final pieces appropriatelyRequirements
Minimum 5 years of alterations experience in a luxury retail environment preferredStrong technical skills in specialty techniques such as leather, knits, double-face, beading, fine tailoring, and buttonholesSound knowledge of various fabrics and sewing techniques and strong attention to detailExcellent client service and communication skills; foreign language skills preferredAbility to work under time constraints with a flexible schedule including late nights, weekends, and some holidaysMinimum High School Diploma and ability to lift 15 lb; requires in-store presence for inventory handling and boutique opening and closing
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