About the position
As an Administrative Support Team (AST) Colleague, you play a vital role in keeping the store running smoothly behind the scenes. You’ll support daily operations by maintaining an organized Store Management Office, handling administrative and human resources functions, and coordinating internal communications. From overseeing scheduling and managing cash office operations to facilitating the new hire onboarding process and supporting colleague engagement, your work enables store leadership and teams to focus on delivering exceptional customer service. You’ll serve as a key point of contact for both store colleagues and leadership, acting as a liaison for HR-related matters, coordinating new hire paperwork, onboarding, and training sessions. Your role also includes maintaining store recognition programs, distributing reports, balancing the vault and supporting maintenance requests. With professionalism, discretion, and attention to detail, you help ensure a well-organized and supportive store environment.
Responsibilities
Maintaining an organized Store Management OfficeHandling administrative and human resources functionsCoordinating internal communicationsOverseeing schedulingManaging cash office operationsFacilitating the new hire onboarding processSupporting colleague engagementServing as a key point of contact for store colleagues and leadershipActing as a liaison for HR-related mattersCoordinating new hire paperwork, onboarding, and training sessionsMaintaining store recognition programsDistributing reportsBalancing the vaultSupporting maintenance requestsRequirements
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctualityUnderstand and communicate effectively with customers, co-workers, and supervisorsRead and understand employment policies and safety rules/procedures in EnglishComfortable communicating and collaborating with customers and colleaguesMeeting daily sales goal challengesEnjoy meeting people, learning about them, and sharing informationResourceful and eager to start a new venture and can adapt to changing prioritiesCan work on your own but are great with team dynamicsCan handle electronic devices with no problem1-2 years related experience requiredBenefits
Competitive payComprehensive health and wellness coverage401(k) matchPaid time offEight paid holidaysContinuous learning and leadership developmentColleague Resource GroupsVolunteer opportunitiesMerchandise discountsPerformance-based incentivesAnnual merit reviewEmployee Assistance Program with mental health counseling and legal/financial advice
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