Administrative Associate

Summary

The Administrative Associate provides in-store administrative and back-office support to sales professionals and clients, handling sales transactions, repairs, shipping and receiving, and general store operations. This role supports daily store functions including opening and closing procedures, preparing transfers and shipments, and assisting with customer service requests. The position requires attention to detail, strong communication skills, and the ability to multitask in a fast-paced retail environment.

Responsibilities

Assist clients with purchases, repairs, and service inquiries in a professional mannerProcess sales transactions and ensure compliance with company policiesShip and receive merchandise, prepare transfers, and manage packing slipsAnswer phones, assist sales professionals and management with requests, and prepare packages for mailingPerform opening and closing procedures, take bank deposits, and participate in store maintenanceRequirements

High school diploma1-3 years of administrative or retail operations experienceStrong customer service, interpersonal, and communication skillsDetail oriented, able to multitask, and computer literate (MS Office)Schedule flexibility including evenings and weekends; ability to stand for long periods