June 26, 2025

Administrative Assistant to Sales Professional

Tom James Company San Francisco, California

An Assistant is a valued member of the Tom James sales support team. We currently have a full-time opening in our San Francisco, CA office. Our position is for 40 hours per week at $25 per hour, plus monthly bonus opportunities. The job responsibilities of an assistant at Tom James are: • Prepares necessary aspects for each day’s client visits • Preps clothing to be delivered • Locates necessary client information (A/R balances, sales sheet) • Updates sales materials regarding fabrics/options • Coordinates and maintains all client orders/files • Delivers client communication such as: • Setting up appointments • Communicating about orders • Scheduling deliveries • Sending reminders • Communicates regularly with sales professional and other members of the store team; meets regularly with sales professional for setting goals • Supports the sales efforts of the sales professional • Manages daily calendar • Organizes inventory • Prospects new clients using internet and social media applications • Enters referrals into CRM • Sends introductory and promotional messages • Creates call lists/hot lists • Delivers exceptional customer service (during interactions such as contacting factories, working with accounting, navigating alterations and/or returns) • Pursues efficiencies for processes and communication to make the sales process more efficient • Picks up and delivers client items as needed • Maintains a professional image to interface with corporate clients Requirements and Criteria • Confident, independent worker • Strong communication skills (verbal and written, plus listening skills) • Excellent organizational skills • Outstanding time management skills • Professional customer service skills • Social media savviness (especially on LinkedIn & Instagram) • Proficient using multiple forms of technology (Google Drive products, Microsoft products, etc.) • Possesses basic accounting skills (such as balancing accounts) • Enjoys being flexible and multitasking • Motivated to tackle challenges • Yearns to work in a fast-paced team environment • Ability to bend and lift up to 20 lbs • Valid Drivers License requires (Exception: Larger metropolitan areas) • Two years office-related experience is preferred.

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