Jan. 12, 2021

Account Services Specialist - 1st Shift - Padc

Estee Lauder Companies Bristol, Pennsylvania

This position is part of the North America Order to Cash organization with direct accountability to branded Sales teams. Serves as the primary point of contact for Field Sales, Operations Executives/Planners, Retail Partners and Distribution for order management and validation, shipments, launch and promotional program allocations, on counter requirements, service level detail and new door openings. Synchronize orders with material availability and financial targets in accordance with SOX guidelines. Meet daily with Distribution, Launch teams and periodically attend meetings with Field personnel. SAP Order Management experience is preferred Ability to manage in SAP environment; mulitple screens, processes and transactions Active listening and strong communication skills Ability to research and gather large amounts of data, organize and effectively communicate Strong aptitiude for math and advanced Excel skills Process orientation with understanding of how transactions flow and the impacts both up and downstream Able to set priorities in a multi-task environment Demonstrated ability to build alliances with internal / external business partners Capable of navigating through ambiguous situations to solve problems or drive process efficiency Demonstrated ability to take ownership for developing more effective and efficient ways of working We are an equal opportunity employer.

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