Overview: The position manages specified accounts with independent shoe stores, specialty stores, and major department stores. Major Responsibilities: Process, input & track all new orders and reorders for customers into the first cost computer system. Constant communication with our China offices regarding order details, updates, customer guidelines/procedures, special pattern details, samples, proformas, letters of credits, and shipping information. Work with Pricing/Sourcing, Product Development, Sales, and Technical for new pattern placement detail & price information for the status of commitment and deadlines. Experience: At least 3-5 years of customer service/account management experience.
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