Account Representative, Wholesale Operations

Manage data processing, maintenance and support of all customer account aspects through strong communication and analytical skills.#LI-JB2Job ResponsibilitiesCore Accountabilities:Manage production and customer order placement for all categories for dedicated wholesale customer orders based on seasonal timeframe. Manage customer VDF seasonal daily dropship orders & reports. (packaging, ticketing, labeling, etc) Communicate process recommendations as needed to resolve and prevent chargebacks Maintain effective communication between Sales, EB-Asia, vendors, customers, merchandising, production, planning and 3PL Distribution.Key Interfaces:Wholesale Sales, Merchant/Planning/Accounting/Import teams Wholesale Partner Buying/Logistical/Marketing teams Sourcing Team Logistics and Distribution VendorsQualificationsKnowledge, Skills, and Abilities:Excellent customer service, analytical and problem-solving skills Strong written and verbal communications skills Ability to work in multiple data entry systems and EDI knowledge Ability to work and thrive in a fast paced, ever changing environment. While performing the duties of this job, the associate is regularly required to talk or hear. This role operates in a professional office environment and routinely uses standard office equipment.Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job.