The Account Director is the senior person on an account and oversees the creative, strategic and operational direction in order to deliver excellence. The Account Director is responsible for gaining a clear understanding of the existing client needs, developing and implementing relationships and strategies to increase the company’s service offerings to the client. (* denotes an “essential function”) • Oversee one or more account teams • Manage the team to ensure the delivery of BAU operational excellence • Manage the day to day client relationship • Identify opportunities to develop the account • Ensure the achievement of budgeted profit • Provide leadership for an individual or team • Directly responsible for account P&L. Build and expand client pricing schedules to align with client support requirements • *Seek opportunities to expand service offerings • *Conduct budget review meetings with the client as needed • Ensure regular communication with clients and manage client expectations • Be the senior point of contact for the client. • 5+ years of experience in Account Management • 4-7 years sales background or project management background • Minimum 3 years experience in marketing production service delivery or a sourcing role • Strong subject matter expertise in Creative Production or Sourcing • Working knowledge of campaign management and content production across all media channels • Understanding production and versioning of TVC elements, digital and social exection, print (including direct mail, literature), Press and Out of Home (OOH) • Experience with leveraging Project Management, Workflow and Digital Asset Management technology • Experience with the billing cycle from invoice generation to accounts receivables • Experience in more than 1 more media type • Demonstrate ownership and management of one or more P&Ls • Superior customer service skills • Excellent written and verbal communication skills • Ability to multitask, prioritize workload and must be extremely detail oriented • Polished presentation skills • Highly organized • Motivate and lead a team
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