408-Tower Center-Front End Manager- FT

Position Title: Front End Manager (FEM) The Front End Manager (FEM) reporting to the Store Manager/CO-ASM is directly responsible for all aspects of the front end including POS Registers/cashiers, Service Desk/associates and layaway, Cash The FEM is also accountable for ensuring all company policies and procedures are followed, understood and executed by all team members, improving the front end Principle Duties and Responsibilities: • Partners with the admin and store manager in hiring “A” team members to work at the front end • Working with the store manager to Schedule to the needs of the business without overspending to the budget • Completely responsible for a “Fast and Friendly” check out experience, no more than 3 people in a line • Maintains constant visibility in the front end and monitors all cashiers performance • Reviews all reports daily/weekly and elevates any issues immediately to the Store Manager and • Audits operational controls to ensure all policies are adhered to • Ensure proper dress code and name tag standards are maintained by all team members • Elevate all repair and maintenance issues of the front end equipment immediately to the store