2 Store Operator

JOB DESCRIPTION

Multi-Unit Operations Manager

We're looking for an experienced operator to lead two high-volume retail food locations. You'll report directly to the owner and be responsible for the day-to-day performance of both stores, from the back of house to the bottom line. This is a leadership role for someone who likes running a tight operation and also wants to help grow the business beyond the four walls.

What you'll do

Oversee daily operations at both locations, making sure standards for product quality, speed, cleanliness, and guest experience are met every shift.

Own ordering and inventory: forecast needs, place orders, manage vendor relationships, control waste, and keep food costs on target.

Manage labor: build schedules to sales forecasts, control labor costs, and approve payroll.

Recruit, hire, train, and develop managers and team members, and build a strong bench of leaders.

Track and report on key numbers like sales, labor percentage, food cost, and waste, and act on what the numbers say.

Drive local marketing, including community events, social media, and in-store promotions to grow traffic.

Build and grow off-site sales such as catering, corporate orders, pop-ups, and event booths, including outreach to local businesses.

Make sure both stores stay compliant with health, safety, and labor regulations.

What we're looking for

3+ years of management experience in food service, QSR, or retail; multi-unit experience strongly preferred.

Proven track record managing P&L drivers: labor, inventory, and food cost.

Strong leader who can hold a team accountable while keeping morale high.

Comfortable with scheduling, POS, and inventory systems, plus spreadsheets.

Sales-minded, comfortable reaching out to local businesses and representing the brand at events.

Flexible schedule, including some nights, weekends, and travel between locations.

Valid driver's license and reliable transportation.

REQUIREMENTS
Lead daily store operations to keep shifts running smoothly and on time.Coach, train, and support team members to maintain performance and a positive culture.Build strong teams through consistent communication, recognition, and hands-on leadership.Deliver great customer service by resolving issues quickly and professionally.Ensure food safety, cleanliness, and opening/closing standards are followed every shift.Manage inventory by tracking stock levels, completing counts, and placing accurate orders.Maintain quality standards for products and presentation throughout the day.Organize schedules, delegate tasks effectively, and ensure coverage for busy periods.Protect store profitability by monitoring waste, shrink, and adherence to procedures.Communicate with management on goals, staffing needs, and operational updates.Stay calm and solution-focused in a fast-paced restaurant environment.Adhere to company policies and lead by example with a strong work ethic.

ABOUT THE COMPANY

We're a locally owned, fast-growing food and beverage business operating multiple retail locations in Southwest Florida. Our brand is built on a high-quality product, a fun, high-energy guest experience, and a team culture that promotes from within. We're in a growth phase, and we're looking for a hands-on leader who wants real ownership over the operation, room to build, and a seat at the table as we expand.